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Missing funds balance

Posted: Sep 07 2009 08:41 PM

At one point I put $20 in my account trusting Bidslammer. I just came back to my account and there are no funds in it. I have spent about $10 in total so there should be about $10 left. I am getting back into Ebay and want to start using Bidslammer again.

Please put the balance back in my account.


Tom Biesanz

Posted Sep 07 2009 08:41 pm by Gu***st


If you haven't been to the service in a while we had posted several announcements and sent some e-mail about bidslammer 2.0 and the pricing changes.

1) We don't charge for misses anymore.

2) We don't expire free portions of dollars. The old methods caused a lot of confusion as the free portions were mixed with real money.

3) We had expirations of free bucks in the user agreement - but we as a courtesy we grandfathered in Nov 2007 and later.

What you see in your balance is true US dollars and it doesn't expire, ever, and neither will any other free dollars (since we don't do double bucks anymore). The new model is based on getting less money up front and giving away more service like the free search tool.

Thanks and let us know if we can help further.

Kind regards,

John D.

BidSlammer Customer Care

Posted Sep 07 2009 09:30 pm by Gu***st

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