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Deleted Bid entered

Posted: Sep 23 2009 08:25 AM

Deleted above referenced item. Though my home page shows that no bids were made and there is the orange frown face icon, the bid was entered and now the seller on Ebay demands payment.





This is a nightmare situation as I do not want my 100% Ebay reputation smeared by a non payment...





Please address this problem promptly...





Thank you.





Carolyn Berk


Posted Sep 23 2009 08:25 am by Gu***st

Hello,





I'm really not sure how I can help you. I couldn't find any evidence of the snipe being deleted so it was placed normally.





The non winning icon (orange frown face) is being displayed because the software doesn't realize you were the winner. We have to parse eBay's result page to determine the winning bidder (bidder id's are hidden now by eBay) and sometimes the software can't get enough information to determine the winner. It is something done after the auction closes and is not related to the sniping process.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Sep 23 2009 09:29 am by Gu***st

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