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pre purchased snipes

Posted: Sep 30 2009 07:06 AM

I purchased 15 snipes last year with no time limit on them . I've only used a few yet my account says that I have $9 credit and no mention of how many snipes left. Could you clarify this for me. PHIL


Posted Sep 30 2009 07:06 am by Gu***st

Phil,





We converted everything to US dollars, back to our old system. We gave you double credit. So if your average win costs 50 cents we bought your snipes back for a dollar each. The message was posted but it was a long time ago. If you are not satisfied please let us know as we don't want any unhappy customers, thanks.

Cheers,





Jay


BidSlammer Customer Care
 


Posted Sep 30 2009 07:47 am by Gu***st

I purchased 15 snipes for $50 @ $3.33 each so I believe that the credit amount should equal $3.33 X the number of unused snipes. That's what would be a fair exchange. PHIL


Posted Sep 30 2009 06:03 pm by Gu***st

Phil,





I just checked your account and I see a one time payment for $20.00 on 12/9/2008. I don't understand the $50.00 figure.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Sep 30 2009 07:10 pm by Gu***st

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