Two items in group N85 have been bought instead of the first cancelling the second bid. This will cost me £103.91 instead of £50. Help. Why has this happened? Will you refund me the second bid?

Toby,





Where the ending times of the two auctions close together? Here is the disclaimer our customers must approve in order to use Bid Groups:





http://bidslammer.com/user/help/bid_groups.php

Cheers,





Jay


BidSlammer Customer Care
 

The items finished as follows:


17:35:52 BST


17:47:44 BST


These tmes are 11 minutes and 52 seconds apart which is well beyond the 3 minutes reqired for items in groups.

Hello,





I will research those two snipes and let you know what I find.

Kind regards,





John D.


BidSlammer Customer Care