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two bids in group

Posted: Oct 12 2009 12:19 PM

Two items in group N85 have been bought instead of the first cancelling the second bid. This will cost me £103.91 instead of £50. Help. Why has this happened? Will you refund me the second bid?

Posted Oct 12 2009 12:19 pm by Gu***st


Where the ending times of the two auctions close together? Here is the disclaimer our customers must approve in order to use Bid Groups:



BidSlammer Customer Care

Posted Oct 12 2009 01:57 pm by Gu***st

The items finished as follows:

17:35:52 BST

17:47:44 BST

These tmes are 11 minutes and 52 seconds apart which is well beyond the 3 minutes reqired for items in groups.

Posted Oct 13 2009 01:53 am by Gu***st


I will research those two snipes and let you know what I find.

Kind regards,

John D.

BidSlammer Customer Care

Posted Oct 13 2009 09:15 am by Gu***st

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