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Missing credit

Posted: Oct 13 2009 04:04 AM

Hi





I haven't used my account for a while, but last time I checked there was still credit on my account. It now shows a zero balance. Please can you tell me where this has gone & give it back to me?





Thanks!





Ollie


Posted Oct 13 2009 04:04 am by Gu***st

Hello,





If you haven't been to the service in a while we had posted several announcements and sent some e-mail about bidslammer 2.0 and the pricing changes.





1) We don't charge for misses anymore.





2) We don't expire free portions of dollars. The old methods caused a lot of confusion as the free portions were mixed with real money.





3) We had expirations of free bucks in the user agreement - but we as a courtesy we grandfathered in Nov 2007 and later.





What you see in your balance is true US dollars and it doesn't expire, ever, and neither will any other free dollars (since we don't do double bucks anymore). The new model is based on getting less money up front and giving away more service like the free search tool.





Thanks and let us know if we can help further.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Oct 13 2009 09:13 am by Gu***st

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