paypal billing number Transaction ID #01P935919E880270J
Posted Oct 16 2009 04:04 pm
by Gu***st |
10 dollars added several days ago has completed thru pay pal not in my account yet
Posted Oct 16 2009 04:10 pm
by Gu***st |
Rod,
I sent a request to billing to trace that transaction ID. I will let you know what I find.
Kind regards,
John D.
BidSlammer Customer Care
Posted Oct 17 2009 09:18 am
by Gu***st |
Unique Transaction ID #9E540098CJ6227056)
it also has this transaction code I don't know what you need thanks
Posted Oct 17 2009 11:02 am
by Gu***st |
Rod,
I Just wanted you to know that I haven't forgotten about you. I can't get a response from billing until Monday. Thanks for your patience.
Kind regards,
John D.
BidSlammer Customer Care
Posted Oct 18 2009 11:34 pm
by Gu***st |
how long does this take I added this money about a week ago
Posted Oct 20 2009 01:08 pm
by Gu***st |
Hi,
Sorry, that was my job and I was out of town! I added your credit and removed any charges for previous snipes.
Cheers,
Jay
BidSlammer Customer Care
Posted Oct 20 2009 07:49 pm
by Gu***st |
Thanks for adding funds but I have to be honest and tell you I have 3 snipes still on my home page it should be 0 as a christian I have to tell you this.
thanks Rod
Posted Oct 21 2009 06:31 am
by Gu***st |
H Rod...
Thanks for letting me know. Keeping them is no problem at all however what concerns me is that those already should have been used up. So there must be a bug.
Would you let me know if that "balance" of 3 snipes decreases as you use it? Thanks.
Cheers,
Jay
BidSlammer Customer Care
Posted Oct 21 2009 07:58 am
by Gu***st |
yes I will I don't know if this has anything to do with it but on my home computor the I registered on. I cannot login. But at work everything is fine tried to add to my balance at home it would not let me i can click add funds and a screen for my id and password popup and I cannot login using the correct login id and password. but at work click add funds immediatly get a screen where I can choose how much to add.
Posted Oct 21 2009 10:27 am
by Gu***st |
What browsers are you using...
....at work?
... at home?
I actually need the version number also, for example, Internet Explorer 7.
Cheers,
Jay
BidSlammer Customer Care
Posted Oct 21 2009 10:53 am
by Gu***st |
What browsers are you using...
....at work?
... at home?
I actually need the version number also, for example, Internet Explorer 7.
Cheers,
Jay
BidSlammer Customer Care
Posted Oct 21 2009 10:53 am
by Gu***st |
Internet Explorer 7 at work
Internet Explorer 8 at home
has someone made a change. I tried add funds and it popped right up to screen that you can choose funds I know 2 weeks ago I tried this on 2 different days did not work.
Posted Oct 21 2009 04:16 pm
by Gu***st |
Rod,
That helps thanks.
We haven't made changes, but I would certainly believe there could be a bug. I seem to remember hearing this before from someone. Until I can investigate this I want to make sure you are happy with everything? That's the important thing for me.
Cheers,
Jay
BidSlammer Customer Care
Posted Oct 21 2009 06:08 pm
by Gu***st |
logged out and back on at my home everything working fine
thanks Rod
Posted Oct 22 2009 08:55 am
by Gu***st |
