Hi, could you look at the following snipe? My bid was higher but not placed. The winning bid is $490, my snip was $1038 at 6 seconds
Item #193935674904
I used the snipe a lot, this is the third or 4th time this happened.
Thank you,
Fred

Hello Fred,
Thank you for your question about this item. eBay rejected the bid because of the following error. This error wasn't programmed into our system, so we didn't recognize it. We'll add support for it in the next release. It appears that you need to update a valid credit card with eBay and/or use a dial-in system to confirm your identity. You can probably fix this in "My eBay" at the eBay site.
"To ensure eBay remains a safe marketplace, we want to validate your identity before you purchase this item. Thank you for your understanding.
\n 
\nPlease follow the directions below to continue:
\n1. Receive an automated call at the phone number we have on file for you.
\n2. Remember the PIN (Personal Identification Number) you receive during the call.
\n3. Submit the PIN number to complete verification."
We hope we have resolved this to your satisfaction. Please advise if we can help with anything else.