Hello Ian,
Thank you for your question about the snipe you did not win. If you go to your 'Completed' tab, you can see the error message that your authorization expired. To remedy this, please visit your BidSlammer Preferences and follow the instructions to renew.
You may ignore the countdown timer on your 'Current' page, as that is not tied to the clock we use. It is just an approximation, and can be slower based on your CPU speed and other factors. We use the same clock source as eBay. The snipes were placed according to that.
Please let us know if you have any other questions, or require other assistance. We are happy to help.
bidslammer