Bid group says I won. Ebay has no bid

97135 2 0

Please evaluate bid group function. Bidslammer says I won. Ebay did not see a Snipe. So, lost.
ver*i34
Hello Vern,
Thank you for your question about this Bid Group item. In researching our log to see what we encountered when we placed this snipe, you were temporarily the high bidder on the other item in the group, so we shut off the bid. Another snipe won the other item of issue. The only way to avoid that is to use a lower lead time.
We're always very careful about Bid Groups because so much occurs in the last few seconds of the auctions with proxy bids, and we don't want you to win two items.
We hope we have resolved this to your satisfaction. Please advise if we can help with anything else.
bidslammer