Hi,

Bidslammer is easy to use and it is cosmetically pleasing. The screens are simple and informative. Well done.

The “Refresh Listings” feature doesn’t work some times. I have to use the refresh button on the browser (I use Firefox version 857.01 or whatever they’re up to now!)

Joe.

Hello Joe,

We couldn't reply to your email (it bounced for some reason), so we opened this ticket. We wanted you to know we do receive your emails to the support email. Could you reply to let us know you received this?

Here's how the refresh works. Sometimes people "spam" the refresh button, and each refresh would cause it to reload all of the item numbers, causing us to make more calls than needed to eBay. So when you click refresh, it sets a timeout, and won't allow another refresh for 5 minutes.

If you reload the webpage it clears the 5-minute timer.

Perhaps we should put some kind of notification that the items were already refreshed NN seconds ago, and to please wait N number of seconds. Something like that.

Let me know if that helps or if I understood your problem correctly.

Kind regards,
BidSlammer Customer Care