Dear sir or madam,
I changed my user ID from electro-ship to christopherrobinson and now I cannot log in.
I have tried resetting my password by email but the system does not recognise my email address which I believe is:
[edited]
my profile ID with paypal is;
Profile ID: I-AFP1NH3SNGHL
and
transaction id: Transaction ID: 28P43726BD486221W
I hope you can help.
With best regards,
Amit

please use my address: [edited]
for a response also.. thanks.

I have an update, and am really sorry for so many emails.
I have managed to log into my account.. I now have the right email address! ([edited])
So when I reauthorised bidslammer to ebay, I have lost my subsciption.
Therefore, please can you transfer my subscription which was for a year from electro-ship -> christopherrobinson
I'm so sorry for the hassle and wish I hadn't changed the username now.

To be clear, the paypal account I paid from was: [edited]
Whereas the email associated with my ebay account is; [edited]
My username was; electro-ship and then got changed to: ChristopherRobinson.
Paypal details below::
Thank you for your payment to BidSlammer LLC
Here are the details about your automatic payment for 12 Months Unlimited.

About your payment
Transaction ID: 28P43726BD486221W 9 December 2019
Payment amount:

$36.00 USD
Total amount of this transaction:
£28.55 GBP

You've paid with:
Paypal Credit (UK) x-2066

Payment to recipient: $36.00 USD
Amount you'll pay: £28.55 GBP
Exchange rate: £1.00 GBP = $1.26 USD


Your next payment
Next payment due: 9 December 2020
Next payment amount: $36.00 USD

Your automatic payment profile
Profile ID: I-AFP1NH3SNGHL
Payments from: Amit Sehgal
[edited]
Payments to:
BidSlammer LLC
[edited]
Payments for: 12 Months Unlimited
Amount to be paid each time: $36.00 USD
Billing cycle: Every 12 months
Payments start: 9 December 2020
Payments stop after cycle: Until cancellation
Payments will be made from: PayPal balance

First trial period
First trial period amount: $36.00 USD
Billing cycle: Every 12 months
Start date: 9 December 2019
End date: 9 December 2020

Is anyone there to help ?

Hello Amit,
Thank you for your question about transferring your subscription. Subscriptions don't transfer immediately, but it appears that the subscription is fully active.
Please let us know the steps to take to reproduce any issue(s) that you are having.

I changed my user id from
electro-ship to christopherrobinson
now I cannot log in with any other id other than electro-ship.
I've tried resetting my token and pointing it to the new account, but that does not work.
Please can you just sort this out for me?

Research indicates that you joined, paid, and then changed your eBay ID. That was the original issue. The latest reason is that the account is locked down due to a fraud complaint with PayPal. Please advise as to your intentions.
All you need to do is run through the signup process again from the home page.

I tell you what, it seems to work even though it is showing electro-ship as my username.
If it works as-is then I'm happy to keep it as is.
I raised a dispute with paypal, as after I changed my ebay ID, I could not get through to anyone and the account was not working.
I will close the dispute with Paypal and I'm sorry for the hassle.
I think in closing I will say two things;
1) it does not update the user-id on username change (wish I had never changed it now)
2) can I suggest that when viewing listings from bid slammer we also see the shipping cost?
I thank you for a lovely service and apologise for the hassle.
Please confirm you are happy with my response, I am just closing this paypal case right now.

Hello,
It's no problem, we are generally much faster in responding but you caught us on a holiday weekend.
Please note that the subscription is recurring each year, so PayPal will charge again next year. If you would like to avoid this, please let us know so we can can 'suspend' the subscription, so the subscription goes dormant next year until you re-activate it.
And certainly, we can note those two issues and change it in the next software release. We value suggestions like this and generally implement any good feature we hear.
The issue with shipping cost, I think, is that there isn't enough room in each display box. It should definitely be included if there is room for it. Are you using the 'grid view' or the 'list view' ?

Thanks for your excellent response. I am using list view, to get more items on the screen at one time.
If I may also make another observation, I notice that when you select UK, you still see a flag for the United States.
Yes I will be sure to come back with more suggestions as I use the tool over time. Many thanks again.

In list view, there's a column for "shipping." Is that not working properly for you? If you can provide a couple of example item numbers, we can test the same numbers and see what you're encountering.
That flag issue we have on the list. It keeps flipping back to US.
Yes, feel free to offer suggestions any time. I flagged your account to help test new features.

Hey there thanks for your response and sorry for the delay in getting back to you.
Yes actually there is a shipping column, but it just says "calc", regardless of what is added in - I think that is a bug...

Is this something that can be fixed do you think - would help out a lot.

Yes, we've got this on the list. It is somewhat involved, because we have to do an independent request for each item number (as opposed to getting it all with one request). We have it working, but we need to polish it for production release.
I had missed this reply somehow ... thank you for writing in again.