I would like to change from my 1 month subscription to a yearly subscription. Where on your site casn I do that? When I go to "preferences", it just says that I am a current subscriber.

Hello Carl,
Thank you for your question about upgrading your subscription. Your payment has been refunded and we canceled the subscription, so you should be able to purchase the upgrade now.
Thank you for your patronage. We welcome any suggestions you may have to improve the service.