Hello Terri,
In researching the logs, it appears that while you are entering your password here at our site, you are accidentally hitting the space bar. Like this:
"mySecret Password 514!"
instead of:
"mySecretPassword514!"
Let us know if that helps.
Also, make sure "caps lock" is not active. If you have a capital letter in your password, you just use your "shift" key as normal. But that part looks ok.
Don't worry about the charges, those are all being credited, in fact if we have missed any item numbers please give those here, and we'll credit them 2x.
Cheers,
BidSlammer Customer Care
Guest