I should have won this snipe at very least getting my bid in. This did not end early. Your service didn’t work.
Please advise

Hello Scott,
Thank you for your question about your bid. We investigated what we encountered when we placed your snipe. More than one snipe was placed from different systems and each gave the same result.
Please go to My eBay and perform the phone verification step. eBay is increasing security steps for third-party offers, and that includes sniping unfortunately.
If you see a problem after that step, please let us know and we can investigate.

Please advise as to why your service has bid for me since that time. I have won multiple bids.
This explanation does not add up; since I have not done as your directing and I have still won.
Appreciate your help.