FAILED SNIPES

65524 2 0

I have set a high bid amount but bidslammer failed to bid for 3 items which is SO BAD for me. What is the issue with this bidslammer? It was working fine but this cost me a lot, I lost good auctions. I request immediate assistance.
ein**rdt
Hello,
We researched what occurred when we placed your snipe. It appears that eBay is prompting you to update your credit card with them (not with us - we don't need it). If you log into eBay and fix that, we can bid for you.
Please let us know if we can help further, and thanks for taking the time to write in.
bidslammer