I did not win with my bid of $20.00.
20.00
USD 74 carat highly fluorescent sharp tenebrescent hackmanite cr...
item 254231616808
by minerals-1.. (100.0%)
6 bids • 1 day ago
Your snipe: 20.00
Please remove a win from my account!
Best regards, Tom

Hello Thomas,
Thank you for your inquiry about the won status of your item. We credited you as you requested. There was a bid placed earlier than yours, but for the same amount, and our system miscalculated the win.
We appreciate your taking the time to inform us, as did another customer, so we will be sure to correct this for the future. Good luck on your next snipe(s)!