Can you tell me why I did not win so I can avoid losing in the future. My bed was well over the purchase price.

Now I have lost two auctions where I would have been the highest bidder. What is going on? Per some online recommendations, I made my password more complex on the second auction. I need help. I want to bid on my items.

Does anybody answer these things?

Hello,
Yes, you bet! We always try to answer within 24 hours, but usually much sooner. We researched your issue and found that eBay definitely not accepting the password. By any chance are you using an asterisk in the password?
We will watch for your response.

No asterisk. I changed the password to an "advanced" password. Still lost second auction. Lost another one without bidslammer assist tonight. Getting frustrated.

We can help. Please delete all cookies for bidslammer.com and then log in again. I would like to see if it logs you in successfully. Please let us know the result. This will tell us the next step.

Logged in fine with new password.

Ok thank you for letting us know. We'll research why the other one didn't work and be sure to make any needed adjustments to the software.

I lost another bid today. I was the highest bidder. How do I get my credits refunded?

We are placing your bids. On the last auction you didn't meet the seller criteria. Please refer to this link:
https://bidslammer.com/help/bulletproof

I checked all my account information and called eBay. I talked to a very helpful person that spend a lot of time with me. My history is clean, PayPal linked, and everything is functional. The only recent bid I have on history is one I I did without bidslammer. I really would like to see this fixed or my credit refunded. This problem effectively has me locked out of eBay. I have missed 3 bids over $100 since this problem occurred.

In this case item 201832075184 is a gun scope and has export regulations. The seller has terms that you have to accept before you bid. Unfortunately we cannot accept those terms on your behalf. We have this on the list of things to check, but it's easy to miss.
If you have other item numbers I am happy to check those also, to make sure.

I have had a couple successful bids. I will have to bid on the scopes myself apparently. Thank you for looking into this. Glad to be back on track. That was a stressful week watching all those bids go goodbye.

I regret we weren't able to notice it sooner. As a result of this ticket we are going to look for certain keywords e.g. "gun" and "scope" and make a warning to the user beforehand. We do appreciate your taking the time to write in.