Well, the subject tells it all:
Just purchased 24 month subscription, but benefits are not available
When will it be unlocked?
Thx, Joe

Hello Joe,
Thank you for your question about the subscription. As you noticed by now, we reacted as soon as we saw your post to issue the credit. PayPal gave notice that their notifications were running a bit behind, but it is corrected now.
Thank you for taking the time to write us. We welcome any follow-up comments or further suggestions you may have.