Hello Richard,
It appears you did the sign-up using your email address. Please do the sign up process again using your eBay userid, not email.
Unfortunately it created a duplicate account for you. We will remove that account after you have done the step above. Please let us know when you did this, and we can transfer the snipes to your old account.
If that doesn't make sense, please let us know and we are happy to help further.
bidslammer