My last two snipes show on your site that I won them, but I did not. And I believe I was charged.
Why does this happen and can I get my $1 back?

Hello Wendy,

Your Completed Snipes tab shows that we placed snipes, so I investigated =to see what we encountered when we placed your snipe. eBay accepted our submission, but returned a Captcha dialog. Usually, this means that your password is not quite strong enough to be used from computers you don't normally log in from.

eBay scores passwords. It is all about increasing your odds of getting a bid through. To totally bulletproof your account,

1. Please read the new password guidelines at "Step 3" at: http://bidslammer.com/help/bulletproof/

2. Update the new password in our Preferences at: https://bidslammer.com/user/prefs/

If you continue to experience issues after taking that step, please let us know right away.

Also, all fees were credited back.

Kind regards,
BidSlammer Customer Care