Hello if you have a look at my last 5 completed snipes they show as successful even though I didn't win any of them. Would you be able to determine why please? Many thanks, Viv

Hello Vivien,

I investigated these snipes to see what we encountered when we placed the snipe. eBay accepted our submission, but returned a Captcha dialog.

Since it appears to be random, this usually means that your password contains a dictionary word or proper noun, or the password lacks variety. Or, perhaps you have not changed your eBay password in over a year.

eBay scores passwords. It is all about increasing your odds of getting a bid through. To totally bulletproof your account,

1. Please read the new password guidelines at "Step 3" at: http://bidslammer.com/help/bulletproof/

2. Update the new password in our Preferences at: https://bidslammer.com/user/prefs/

If you continue to experience issues after taking that step, please let us know right away.

Cheers,
BidSlammer Customer Care