This item sold for much less than the snipe I had on it, so please tell me what happened.

Your help instructions say to click on the Snipe Log, but when I do, the web page is not reachable.

Also, and I've said this before, you are NOT sending support ticket information to my email address, so I have no way of knowing what your responses are for a problem.

PLEASE make sure you contact me to let me know what is going on with all of these issues I've contacted you about in the last couple weeks.

Thank you, John

Thank you..... I am now getting the email link to the support ticket, so I will now be able to see updates from you about a particular issue. I appreciate you having fixed this important communication avenue.

HELLO, is anybody going to respond to my concern?
It's been a week and it would be appropriate for someone to at least tell me you are or will be working to find an answer.
Thank you