Snipe is missing from my credits

34410 2 0

Hello,
All of my completed bids have been showing errors for a few days. I purchased 10, have done 5 so far and won 3 of them, but it looks like my account was credited for winning 4. Please advise. Thanks for your help.
syo********eam
Hello admin,
Thank you for your question about credits. Thank you for the report. We credited you back to the full purchase earlier today, but have not had a chance to investigate what occurred when we placed your snipes.
You'll receive a reply after we have a chance to look at this is more detail.
bidslammer