Hello, Can you please evaluate what happened for item number #256015916332 on my account? The bid was never placed on this item and I have verified that my snipe amount was well above the bid increment. BidSlammer status says "We are currently evaluating the win/loss status of this snipe. Please refresh in a few minutes." I have always trusted the service but something seems to have gone quite wrong and I lost a rare item that I have been looking for, for over a year! Thanks

Hello Chris,
Thank you for your question about your bid. We investigated what we encountered when we placed your snipe. More than one snipe was placed from different systems and each gave the same result.
Please go to My eBay and perform the phone verification step. eBay is increasing security steps for third-party offers, and that includes sniping unfortunately. This error isn't programmed into our software yet, which is why it didn't catch it. There are over 50 situations we have to check for, but new ones popup regularly.
Thank you for taking the time to write in. Please let us know if you need any other assistance.