i would like to get a refund on the last payment on feburary 4th. i have not used the service at all since

*after that is done please delete the entire account

Hello Philip,
Thank you for your question about your payment. We have no payment from you on February 4. You bought a pay-per-use package in January, not a subscription.
Thank you for taking the time to write in. Please let us know if we can provide any other assistance.