can I get a refund? i need to open a new acct with you because my ebay userid has changed. so I won't be using this acct anymore.

Hello Torrie,
Thank you for your question about a refund. We checked and could not find any payments since 2012. By any chance, do you have the PayPay transaction ID?
Also, we're happy to move credits over to a new account if needed.
Please let us know and then we can take the next step.