Service is not reflecting payment again

196528 3 0

The service I have paid for is not reflecting in my account again.
New ID LumisNumis (PAID a YEAR)
Old ID kbrooks459 (NOT PAID)
Can you look into this ASAP please.... This keep happening
kbr****459
Hello Kevin,
Thank you for your question about the payment status. Please recall that we told you that canceling your previous subscription would take effect one month later, so you'd have to write us to turn it back on.
Unfortunately, you have now started another subscription. I can see how this would be very confusing .. although for the problem to stop, we must stop signing up for new subscriptions. :-) It is causing a chain reaction, so to speak.
Let us know if that makes sense; if not, we're happy to elaborate.
bidslammer
Looks like PayPal has a new "pause" feature on the subscriptions. I just set it to "Paused," which should be a permanent fix to this issue.
bidslammer