Why can I no longer snipe less than 10 seconds? This is why I decided to pay. Please refund my money or allow me to use the paid services.

Hello Garry,
Thank you for your question about the subscription. As you hopefully noticed at the time, we reacted as soon as we saw your post. PayPal gave notice that their notifications were running a bit behind, but it is corrected now. We're just responding to see if you require anything else.
Thank you for taking the time to write us. We welcome any follow-up comments or further suggestions you may have.