I was sent to you by powersnipe, who said basically that you were taking over from them.
Is that the case?
I just noticed that I have just had a annual payment taken from my bank to powersnipe on the 27th june for $49
Is this for you or are they taking the money for themselves.
I ask because it says my subscription to you is apparently due on the 26th of october. so the dates do not match.
Regards, MIchael

Hello Michael,
Thank you for your question about your subscription. If Powersnipe charged you, then you need to reply to them and request a refund. They told us they are no longer charging customers, so we are not sure what happened here.
We won't charge you October 26 - if you choose to continue, you will be prompted to make a payment manually.
We hope we have resolved this to your satisfaction. Please advise if we can help with any other questions.