I purchased the upgrade a few minutes ago, and it still doesn't recognize my status. What's up?

How long can this possibly take?????

Your customer service is terrible. I was a BidSlammer client quite some time ago. I still had service left, that I had paid for, when you guys changed the format. I asked what happened to the bids I still had left, and had paid for, and nothing. Please refund my "UPGRADE" from yesterday, and I will find another bid service.

Hello Patrick,
Thank you for your note. We updated it immediately after you wrote and didn’t think a reply was needed. In any case, you only allowed 10 minutes for us to reply.
Thank you for taking the time to write in. Please let us know if you have any other questions.