I have not been on here for a little while and I had a balance with you. What happened to my money? Why is it not showing up? I appreciate your help with this. Thank you

Hello,
Snipes do not expire with our service. We have an account for the userid you specified, but there is no activity in it (no bids). Most likely you used another ID. Do you have more than 1 ID with eBay we can locate for you?

Hello. No, I only have the one listed above. My user ID was something other than my ebay user ID. Your system will not recognize my old user ID. I have not used my BidSlammer account in a little while as I have not bought anything on ebay. Can you please locate where the money went and put it back on my account.

Hello,
We show the balance is still there. Your login was successful so you should see it at the upper right. If not please let us know.

My balance does not show on my screen in the upper right like it used to.

Are you logging in with your email address, or eBay id?

I have tried both. I just went to my page and there has been a bid placed and I did not do it. How can I delete it?
Is it possible to have someone call me instead of going back and forth? My cell is [edited]. Thank you

This is the information I see when I go to my preferences. This IS NOT me. How many bids has this person done on my account? Please help me get this fixed
eBay userid: [edited]
E-mail address: [edited]
Your Name: First Edna
Middle E
Last Mazariegos
Lead Time Preference:
Postal Code: 60559
With your postal code, we can calculate shipping costs for you.
Payment Information: We do not store payment information at our site.
API Key: cfcd208495d565ef what is this?

That's our test account. You need to delete all of your cookies.

You have been trying to log in with the wrong eBay userid and pass. Whatever you use, it needs to be consistent and correct.