why did i lose

114814 2 0

This item was won with a bid of £1.200.
My snipe was supposed to go in at 5 seconds at £1,275.
At first the item came up green in completed items, now it is not there at all.
Why did I lose this item?
pau**chl
Hello Steve,
Thank you for your question about this item. Our records show that you won. It doesn't show because you archived it. Did you not win the item?
We hope we have answered your question. Please advise if we can help with anything else.
bidslammer