Ticket {{ticket.ticket_id}}: {{ticket.messages[0].subject}}

Ticket Id
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Regarding eBay item #
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from {{ticket.messages[0].ip_addr}}

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BidSlammer Support at {{message.created_at_pretty}} PST {{ticket.messages[0].custom1}} at {{message.created_at_pretty}} PST

This does not appear to be a valid ticket!

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We appended to your existing ticket {{ticket.messages[0].ticket_id}}.

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