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Home > Support > Ticket #{{ticket.ticket_id}}
{{ticket.messages[0].subject}} Pending Open Closed
Created on {{ticket.messages[0].created_at}}
Note: The customer has not read the latest response yet.
Customer last viewed this ticket on {{ticket.messages[0].viewed_at}}
Ticket Details
Ticket ID
#{{ticket.messages[0].ticket_id}}
Submitted By
{{ticket.messages[0].name}}
{{ticket.messages[0].custom1}}
user_id: {{ticket.messages[0].poster_id}}
ip: {{ticket.messages[0].ip_addr}}
Email
{{ticket.messages[0].email}}
Submitted
{{ticket.messages[0].created_at}}
eBay Item #
{{ticket.messages[0].custom2}}
Last Updated
{{ticket.messages[0].updated_at}}
Last Viewed
{{ticket.messages[0].viewed_at}}
from {{ticket.messages[0].ip_addr}}
Browser
{{ticket.lastLogin.agent_name}} {{ticket.lastLogin.agent_version}}
{{ticket.lastLogin.platform}}
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{{(ticket.messages[0].name || ticket.messages[0].email || '?').charAt(0).toUpperCase()}}
BidSlammer Support {{ticket.messages[0].custom1}} {{ticket.messages[0].custom1}} • {{message.created_at_pretty}} PST (id: {{message.id}})

You cannot append to a ticket more than {{ticket.messages[0].maxTicketDays}} days after its last update. Please open a new ticket.

Invalid Ticket - This does not appear to be a valid ticket.

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