This help section incorporates 20+ years of answering customer service tickets, so your answer is probably here. If not, our Contact link is below.
The reason for every snipe you did not win is listed in your Completed tab on your main Dashboard. Click the log icon next to any snipe to see the exact error message eBay returned.
Here is what the log icon looks like in your Completed tab:
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Helpful links:
If you can't find your answer here, our support team is happy to help. Contact Customer Support and we'll get back to you as soon as possible.
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