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eBay Status Messages


Did you lose a snipe?
Increase your success rate dramatically by reading this 3-page series.

  1. Read Bulletproof Your Account.
  2. Read Why Did I Lose? My Bid Was Higher.
  3. Read this page.


eBay is always working to make their marketplace safer. They also offer sellers a variety of ways to choose buyers that they do not want bidding on their items. Our sniping technology is able to detect the following conditions:


Snipe pending.Your snipe is pending or being evaluated for win/loss status.
Bid Placed OK!Your snipe was successfully placed and you won the item.
High BidderYou were already the high bidder before the snipe was placed.
Win in GroupYou already won another item in this Bid Group.
Auth token is invalidOur authorization with eBay to bid on your behalf has expired. Please visit your Preferences and click 'Log in with eBay' button.
Unknown ErrorWin/loss status for this snipe has not been determined yet.
Bid Too LowYour bid value was below the current price.
Reserve Not MetYour snipe was successfully placed and you were the high bidder, but the reserve price was not met.
Blocked By SellerYou were blocked by the seller. This seller has set buyer requirements and only sells to buyers who meet those requirements. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Unknown ErroreBay returned "Unknown Error." Unfortunately, this is the only information that was returned in response to the bid(s) we placed. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Bid Increment Not MetYour bid value was below the current price plus the minimum bid increment.
Status PendingWe are currently evaluating the win/loss status of this snipe. Please refresh in a few minutes.
Item Ended EarlyBidding ended early for this item, the Seller most likely changed the duration or canceled the listing. Or, it was sold.
Page TimeoutYour snipe could not be placed because the request to eBay timed out, likely due to network congestion or lag. This error is extremely rare.
Buy-it-Now Exact Value RequiredeBay rejected the bid because it was above to the Buy-It-Now price. If you wish to bid, you may enter a price lower than the Buy It Now price.
PayPal RequiredYour bid could not be placed because this seller requires you to have a PayPal account before you can bid on this item.
Bad Ship LocationSeller does not provide shipping to your primary shipping address, or they require the ship location to be your primary regsitered eBay address. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Seller Ended EarlyThe seller ended the listed early because the item may no longer be available, there was an error in the auction, or the seller wanted to end the auction and sell to the current highest bidder.
Seller Requires Credit CardThe seller set a requirement for you to have a credit card on file with eBay.
PayPal Link RequiredA link to your PayPal account is required. Please visit eBay.com.
Blocked - Not PermittedUnfortunately, this seller has decided that you are not permitted to bid on their listings. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Not AvailableThis item is not available for purchase on eBay United States.
Consumer RecallWe placed your snipe, but eBay requires that you accept a notice from the US Consumer Product Saftey Commission notice about recalls. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Blocked - Seller Buy Limit ReachedYou have bid or bought the maximum-allowed number of this seller's items.
Blocked - Unpaid Item StrikesThis seller is blocking bids for any buyers with more than 2 Unpaid Item strike(s) in the last 12 month(s). This error can also mean that the seller has placed export restrictions on the item, or that the item is restricted for export by the Dept. of US Commerce.
Item RemovedThe seller ended the listed early because the item may no longer be available, there was an error in the auction, or the seller wanted to end the auction and sell to the current highest bidder.
Buyer Strikes (or) Export RestrictedeBay returned their vague "TUV Error" message, which generally means that the seller is blocking bids for any buyers with more than 2 Unpaid Item strike(s) in the last 12 month(s). This error can also mean that the seller has placed export restrictions on the item, or that the item is restricted for export by the Dept. of US Commerce. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Error in ListingThe seller ended the listed early because the item may no longer be available, there was an error in the auction, or the seller wanted to end the auction and sell to the current highest bidder.
Buy it Now EndedThis was a Buy it Now listing and someone purchased it outright before it ended.
Ticket RestrictionsWe placed the snipe, but the seller requires you to accept their printed terms prior to purchasing the item.
Blocked - Unresolved ComplaintsWe placed the snipe, but the seller has set restrictions for buyers with unresolved complaints in your eBay account. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Unregistered UsereBay did not accept your bid because your registered status is not confirmed yet. You must complete your registration at eBay.
Blocked - No P.O. Boxes AcceptedThe seller has specified that this item cannot be shipped to P.O. Box addresses.
Seller Ended Item EarlyThis listing was ended by the seller because the seller claims the item was sold.
Cutlery Age DisclaimerYou did not win this item because this seller requires authorization that you are over 18 to purchase cutlery-related items (e.g. knives)
Cosmetics Age DisclaimerYou did not win this item because this seller requires authorization that you can purchase cosmetics from them. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Customs/Duties DisclaimerYou did not win this item because this seller requires authorization to include customs duties, taxes, brokerage and other fees. For additional information, read about eBays Global Shipping Program terms and conditions. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Adult Item DisclaimerYou did not win this item because this seller requires authorization to allow the purchase of Adult listings.
CorrectedWe refunded this item due to a reason given in a customer request.
Auth token hard expiredOur authorization with eBay to bid on your behalf has "hard expired," according to eBay. Please visit your Preferences and click 'Log in with eBay' button.
Fixed PriceYou cannot bid on a Fixed Price item. You must purchase this item.
Import RestrictionsThis item has import restrictions. Please check applicable regulations for specific import restrictions in your country. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Blocked - Unpaid Item StrikeseBay is requiring you to pay for your open unpaid item cases before bidding.
Invalid Item NumberThe item number is invalid, not activated, or no longer in eBay's database.
eBay Account Upgrade RequiredeBay will not allow you to bid until you have provided additional details about yourself. Please visit eBay.com to resolve this issue.
Buying Limit RestrictioneBay is rejecting bids from you because you have too many unpaid items. Please pay for some of your items first. Please visit eBay.com to resolve this issue.
Token InvalidYour authorization for us to bid on your behalf appears to be invalid. Please visit your Preferences and click 'Renew Authorization'.
Token RevokedYou revoked your authorization at eBay for us to bid on your behalf. Please visit your Preferences and click 'Renew Authorization'.
Token Revoked By AppeBay revoked your token for Trust and Safety concerns. Please visit your Preferences and click 'Renew Authorization'.
Purchase LimitThe seller has set a maximum purchase quantity limit for a buyer, over a 10 day period. You are the winning bidder on, or have bought, the maximum-allowed number of this seller's items in the past 10 days.
Account SuspendedYour eBay account is suspended. Unfortunately, we cannot place bids for a suspended eBay account.
Auth token is invalid.You must complete the authorization step in BidSlammer Preferences.
Trust & Safety Error.Trust & Safety Error. Unfortunately, eBay doesn't give us any more information than what we have displayed. They do not expose anything that is personal or security related. They take privacy very seriously and limits access to certain types of data to protect user privacy. You must contact eBay to learn the circumstances. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Trust & Safety Error.The sale of knives and other bladed products is subject to legal restrictions. To follow these regulations, eBay may ask for your credit card details in order to verify you are 18 years or older. Your card won’t be charged, and we don’t share this information with the seller. If you win the item, you can pay by any payment method the seller accepts. For further details, please see our Knives policy. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Trust & Safety Error.Unfortunately, eBay says you cannot make offers or place bids due to a history of unpaid items.
Trust & Safety Error.To ensure that eBay remains a safe marketplace, we limit the quantity of items that can be bought or sold by a single account at one time. These limits may change over time and are determined by your previous site activity and overall performance.

Currently, your account has reached the limit for bidding and buying, but you can increase this limit by providing additional verification. Thank you for your understanding.

The extent of these restrictions can change from time to time, depending on your past activities and your overall performance. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Trust & Safety Error.Um sicherzustellen, dass eBay ein sicherer Marktplatz bleibt, begrenzen wir die Anzahl der Artikel, die von einem einzelnen Mitgliedskonto zur gleichen Zeit gekauft oder verkauft werden können. Diese Limits können sich im Laufe der Zeit ändern und werden durch Ihre bisherige Website-Aktivität und Gesamtleistung bestimmt.
Trust & Safety Error.You've reached a temporary buying restriction.

You can only buy items where you can pay immediately at checkout. Please contact eBay for details.
Trust & Safety Error.To ensure eBay remains a safe marketplace, we want to validate your identity before you purchase this item. Thank you for your understanding. Please follow the directions below to continue:

1. Receive an automated call at the phone number we have on file for you.
2. Remember the PIN (Personal Identification Number) you receive during the call.
3. Submit the PIN number to complete verification.
4. Click on "Item I last looked at" to make your purchase.

Click here to place call [link redacted].
Trust & Safety Error.We are sorry, but the item you selected may not be purchased due to seller shipping restrictions or due to country-specific import/export or other relevant restrictions. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Trust & Safety Error.To ensure that eBay remains a safe marketplace to accept payments, limits are being placed on accounts based on reviews.  These limits may change over time and are determined by your previous site activity and overall performance.  This action was taken by eBay, and not by your seller.

This buying limit is temporary. You can come back soon and buy more items. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Trust & Safety Error.Some products on the site may have restricted access such as perfumes and cosmetics due to legal restrictions. We are therefore forced to block your bid. We regret the inconvenience and encourage you to bid on other types of items. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.
Trust & Safety Error.Trust & Safety Error. Unfortunately, eBay doesn't give us any more information than what we have displayed. They do not expose anything that is personal or security related. They take privacy very seriously and limits access to certain types of data to protect user privacy. You must contact eBay to learn the circumstances. NOTE: Some errors returned from eBay, such as this one, are not fully detailed due to privacy concerns. For more information or clarification on this error, please contact eBay customer service or the seller directly.